Shipping
Special circumstances affecting shipping
-
I just became a mother!
Createaholic is a one woman show and I just had a little baby boy (March 11th)! :) Therefore, I will be shipping 1-2 times per week for the time being. My hope is that my wonderful customers will understand this! You can rest assured that if you place an order, I will do everything it takes (within reason) to make sure you receive it as fast as possible.
-
COVID-19
We are currently in unprecedented uncertainty due to the Corona virus. Since governments all over the world implement new laws and regulations quickly to battle the virus it is hard for small businesses like mine to be 100% up to date with the developments that affects our ability to keep business as usual in every single country.
For the time being, Sweden has not implemented any lockdown, nor have our borders been closed for goods and services. My carriers pick up orders as before. However, I ask of you as a customer to be informed of the situation in your particular country. This means checking whether your local authorities have implemented a lockdown so that no parcels will be delivered to you or to a service station. You can also double check with the carriers that I use - UPS, FedEx, DHL and Postnord to see if they have any information about your country/city.
If I receive an order to a location that I deem too risky to send to (in other words, to which I'm not sure the carriers will deliver) I will contact you and issue a full refund.
Email me if you have any questions! info@createaholic.se
Worldwide shipping
Since launch in 2015 I have shipped to all corners of the world. I try to find the cheapest shipping options available and only charge for shipping what I pay myself (or less which is the standard). Rope is heavy and the shipping prices tend to increase the heavier the package is. Check shipping rates below for exact prices.
If you are located outside the EU and interested in a large order (7kgs or more) you can contact me to get a specific quota for cheapest shipping options possible to your location.
SHIPPING POLICY
Usually I ship five days a week and have 1-2 days processing time from when your order is placed to when it is shipped. However, Createaholic is a one woman show, and I just had a little baby boy (March 11th)! Therefore, I will be shipping 1-2 times per week. My hope is that my wonderful customers will understand this! You can rest assured that if you place an order, I will do everything it takes (within reason) to make sure you receive it as fast as possible. I will put a note on the top of my page so that you will know when these changes are implemented.
Carriers
I use the following carriers to ship orders:
Within Sweden
- DHL and Postnord
- UPS
- FedEx
- Postnord Logistics (the Swedish Postal Service) for some orders under 2kgs. Once packages leaves Sweden they are handed over to your country's local Post Service.
- Postnord Logistics (the Swedish Postal Service). Once packages leaves Sweden they are handed over to your country's local Post Service. You will be able to use the tracking number I send you on your local Postal Service's website, unless the shipping option you chose specify that it is non-traceable.
Please understand that international orders can take time until they arrive. While they normally arrive within 6-7 working days, sometimes the local postal service in your country takes a bit longer to deliver the package.
- For some orders I also use FedEx and UPS. These orders always come with a tracking number.
Order Tracking
The vast majority of all orders come with a tracking number. Only orders that weigh very little will be shipped without a tracking number. You always have the option to choose a service which is traceable. See all the options for your particular country below.
Purchase on site (Stockholm)
If you live in Stockholm or here on a visit, I am happy for you to come by and check out my supplies in person, in other words visit me at home in the south of Stockholm! Just contact me and we can try to find a good time that suits us both.
Once here, I accept payment via Swish, not cash. If you don't have Swish we will make a payment through the website. Unfortunately I can't take card payments anymore.
Back Orders
If an item goes on back order we will ship you the entire order once the item becomes available.
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you change your mind.
Country/Region |
Carrier |
Order weight/cost |
Cost in SEK |
|
(check the current exchange rates to see the cost in your currency) |
|||
| Sweden | ************* | ************* | ************* |
| Postnord | 0-0.25kg | 40 SEK | |
| DHL | 0-0.5kg | 70 SEK | |
| DHL | 0.5-25kg | 80 SEK | |
| DHL | orders over 900:- | FREE | |
| Close by EU: | ************* | ************* | ************* |
| Belgium, Denmark, Finland, Germany, Netherlands, U.K., Ireland) | UPS, FedEx or Postnord | orders over 1600 SEK | FREE |
| Postnord Logistics (not traceable) | 0kg–0.25kg | 80 SEK | |
| Postnord Logistics (not traceable) | 0.25kg–0.5kg | 98 SEK | |
| Postnord Logistics (not traceable) | 0.5kg–1kg | 160 SEK | |
| Postnord Logistics (not traceable) | 1kg–2kg | 195 SEK | |
| UPS, FedEx or Postnord | 0kg and up | 200 SEK | |
| EU countries: | ************* | ************* | ************* |
| Austria, Croatia, Estonia, France, Greece, Italy, Latvia, Lithuania, Luxembourg, Poland, Portugal, Spain, Jersey | UPS, FedEx, Postnord or DHL | orders over 3000 SEK | FREE |
| Postnord Logistics (not traceable) | 0kg–0.25kg | 80 SEK | |
| Postnord Logistics (not traceable) | 0.25kg–0.5kg | 98 SEK | |
| Postnord Logistics (not traceable) | 0.5kg–1kg | 160 SEK | |
| Postnord Logistics (not traceable) | 1kg–2kg | 195 SEK | |
| UPS, FedEx, Postnord or DHL | 0kg–4kg | 230 SEK | |
| UPS, FedEx, Postnord or DHL | 4kg–25kg | 300 SEK | |
| EU countries: | ************* | ************* | ************* |
| Bulgaria, Cyprus, Czech Republic, Hungary, Malta, Romania, Slovakia, Slovenia | Postnord Logistics (not traceable) | 0kg–0.25kg | 80 SEK |
| Postnord Logistics (not traceable) | 0.25kg–0.5kg | 98 SEK | |
| Postnord, FedEx or UPS | 0kg–1kg | 150 SEK | |
| Postnord, FedEx or UPS | 1kg–2kg | 200 SEK | |
| Postnord, FedEx or UPS | 2kg–3kg | 351 SEK | |
| Postnord, FedEx or UPS | 3kg–4kg | 387 SEK | |
| Postnord, FedEx or UPS | 4kg–5kg | 430 SEK | |
| Postnord, FedEx or UPS | 5kg–6kg | 460 SEK | |
| Postnord, FedEx or UPS | 6kg–7kg | 500 SEK | |
| Postnord, FedEx or UPS | 7kg–8kg | 540 SEK | |
| Postnord, FedEx or UPS | 8kg–9kg | 570 SEK | |
| Postnord, FedEx or UPS | 9kg–10kg | 610 SEK | |
| Postnord, FedEx or UPS | 10kg–11kg | 640 SEK | |
| Postnord, FedEx or UPS | 11kg–12kg | 680 SEK | |
| Postnord, FedEx or UPS | 12kg–13kg | 720 SEK | |
| Postnord, FedEx or UPS | 13kg–14kg | 750 SEK | |
| Postnord, FedEx or UPS | 14kg–15kg | 790 SEK | |
| Postnord, FedEx or UPS | 15kg–16kg | 830 SEK | |
| Postnord, FedEx or UPS | 16kg–17kg | 860 SEK | |
| Postnord, FedEx or UPS | 17kg-18kg | 900 SEK | |
| Postnord, FedEx or UPS | 18kg–19kg | 930 SEK | |
| Postnord, FedEx or UPS | 19kg–20kg | 1000 SEK | |
| Postnord, FedEx or UPS | 20kg–45kg | 3000 SEK | |
| Norway & Switzerland | ************* | ************* | ************* |
| Postnord Logistics (not traceable) | 0kg–0.25kg | 80 SEK | |
| Postnord Logistics (not traceable) | 0.25kg–0.5kg | 98 SEK | |
| Postnord, FedEx or UPS | 0kg–1kg | 150 SEK | |
| Postnord, FedEx or UPS | 1kg–2kg | 200 SEK | |
| Postnord, FedEx or UPS | 2kg–3kg | 355 SEK | |
| Postnord, FedEx or UPS | 3kg–4kg | 390 SEK | |
| Postnord, FedEx or UPS | 4kg–5kg | 430 SEK | |
| Postnord, FedEx or UPS | 5kg–6kg | 460 SEK | |
| Postnord, FedEx or UPS | 6kg–7kg | 500 SEK | |
| Postnord, FedEx or UPS | 7kg–8kg | 540 SEK | |
| Postnord, FedEx or UPS | 8kg–9kg | 570 SEK | |
| Postnord, FedEx or UPS | 9kg–10kg | 605 SEK | |
| Postnord, FedEx or UPS | 10kg–11kg | 640 SEK | |
| Postnord, FedEx or UPS | 11kg–12kg | 680 SEK | |
| Postnord, FedEx or UPS | 12kg–13kg | 715 SEK | |
| Postnord, FedEx or UPS | 13kg–14kg | 750 SEK | |
| Postnord, FedEx or UPS | 14kg–15kg | 785 SEK | |
| Postnord, FedEx or UPS | 15kg–16kg | 839 SEK | |
| Postnord, FedEx or UPS | 16kg–17kg | 860 SEK | |
| Postnord, FedEx or UPS | 17kg–18kg | 900 SEK | |
| Postnord, FedEx or UPS | 18kg–19kg | 930 SEK | |
| Postnord, FedEx or UPS | 19kg–20kg | 970 SEK | |
| Postnord, FedEx or UPS | 20kg–50kg | 3000 SEK | |
| United States | ************* | ************* | ************* |
| FedEx, UPS or Postnord | 0 SEK and up | 750 SEK | |
| Postnord Logistics (not traceable) | 0kg–0.25kg | 80 SEK | |
| Postnord Logistics (not traceable) | 0.25kg–0.5kg | 98 SEK | |
| FedEx, UPS or PostNord | 0kg–1kg | 150 SEK | |
| FedEx, UPS or PostNord | 1kg–2kg | 200 SEK | |
| FedEx, UPS or PostNord | 2kg–3kg | 300 SEK | |
| FedEx, UPS or PostNord | 3kg–4kg | 400 SEK | |
| FedEx, UPS or PostNord | 4kg–5kg | 500 SEK | |
| FedEx, UPS or PostNord | 5kg–6kg | 600 SEK | |
| FedEx, UPS or PostNord | 6kg–7kg | 650 SEK | |
| FedEx, UPS or PostNord | 7kg–8kg | 700 SEK | |
| FedEx, UPS or PostNord | 8kg–9kg | 750 SEK | |
| FedEx, UPS or PostNord | 9kg–20kg | 1065 SEK | |
| Rest of the world | ************* | ************* | ************* |
| FedEx, UPS or Postnord Logistics | 0 SEK and up | 800 SEK | |
| Postnord Logistics (not traceable) | 0kg–0.25kg | 80 SEK | |
| Postnord Logistics (not traceable) | 0.25kg–0.5kg | 98 SEK | |
| Postnord, FedEx or UPS | 0kg–2kg | 200 SEK | |
| Postnord, FedEx or UPS | 2kg–3kg | 450 SEK | |
| Postnord, FedEx or UPS | 3kg–4kg | 500 SEK | |
| Postnord, FedEx or UPS | 4kg-5kg | 550 SEK | |
| Postnord, FedEx or UPS | 5kg-6kg | 600 SEK | |
| Postnord, FedEx or UPS | 6kg-7kg | 650 SEK | |
| Postnord, FedEx or UPS | 7kg-8kg | 700 SEK | |
| Postnord, FedEx or UPS | 8kg-9kg | 750 SEK | |
| Postnord, FedEx or UPS | 9kg-10kg | 800 SEK | |
| Postnord, FedEx or UPS | 10kg-11kg | 850 SEK | |
| Postnord, FedEx or UPS | 11kg-12kg | 900 SEK | |
| Postnord, FedEx or UPS | 12kg-13kg | 950 SEK | |
| Postnord, FedEx or UPS | 13kg-14kg | 1000 SEK | |
| Postnord, FedEx or UPS | 14kg-15kg | 1050 SEK | |
| Postnord, FedEx or UPS | 15kg-16kg | 1100 SEK | |
| Postnord, FedEx or UPS | 16kg-17kg | 1150 SEK | |
| Postnord, FedEx or UPS | 17kg-18kg | 1200 SEK | |
| Postnord, FedEx or UPS | 18kg-19kg | 1250 SEK | |
| Postnord, FedEx or UPS | 19kg and up | 4000 SEK |