Shipping

SHIPPING POLICY

Createaholic is a one woman show and besides running this business I am also a mother nowadays! My goal is to ship orders 4 days a week, and you can rest assured that if you place an order, I will do everything it takes (within reason) to make sure you receive it as fast as possible!

If you are located outside the EU and interested in a large order (7kgs or more) you can contact me to get a specific quota for cheapest shipping options possible to your specific location.

Carriers

I use the following carriers to ship orders:

Within Sweden
- DHL and Postnord

- UPS
- FedEx
- Postnord Logistics (the Swedish Postal Service) for some orders under 2kgs. Once packages leaves Sweden they are handed over to your country's local Post Service.

- Postnord Logistics (the Swedish Postal Service). Once packages leaves Sweden they are handed over to your country's local Post Service. You will be able to use the tracking number I send you on your local Postal Service's website, unless the shipping option you chose specify that it is non-traceable.

Please understand that international orders can take time until they arrive. While they normally arrive within 6-7 working days, sometimes the local postal service in your country takes a bit longer to deliver the package.

- For some orders I also use FedEx and UPS. These orders always come with a tracking number.

Order Tracking

The vast majority of all orders come with a tracking number. Only orders that weigh very little will be shipped without a tracking number. You always have the option to choose a service which is traceable. See all the options for your particular country below. 

Purchase on site (Stockholm)

If you live in Stockholm or here on a visit, I am happy for you to come by and check out my supplies in person, in other words visit me at home in the south of Stockholm! Just contact me and we can try to find a good time that suits us both.

Once here, I accept payment via Swish, not cash. If you don't have Swish we will make a payment through the website. Unfortunately I can't take card payments anymore.

Back Orders

If an item goes on back order we will ship you the entire order once the item becomes available. 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you change your mind.