Shipping

Special circumstances affecting shipping

Usually I ship five days a week and have 1-2 days processing time from when your order is placed to when it is shipped. However, there are currently two factors affecting processing and shipping times. 
  • I just became a mother! 
    Createaholic is a one woman show and I just had a little baby boy (March 11th)! :) Therefore, I will be shipping 1-2 times per week for the time being. My hope is that my wonderful customers will understand this! You can rest assured that if you place an order, I will do everything it takes (within reason) to make sure you receive it as fast as possible.
  • COVID-19
    We are currently in unprecedented uncertainty due to the Corona virus. Since governments all over the world implement new laws and regulations quickly to battle the virus it is hard for small businesses like mine to be 100% up to date with the developments that affects our ability to keep business as usual in every single country. 

    For the time being, Sweden has not implemented any lockdown, nor have our borders been closed for goods and services. My carriers pick up orders as before. However, I ask of you as a customer to be informed of the situation in your particular country. This means checking whether your local authorities have implemented a lockdown so that no parcels will be delivered to you or to a service station. You can also double check with the carriers that I use - UPS, FedEx, DHL and Postnord to see if they have any information about your country/city. 

    If I receive an order to a location that I deem too risky to send to (in other words, to which I'm not sure the carriers will deliver) I will contact you and issue a full refund.

    Email me if you have any questions! info@createaholic.se

 

Worldwide shipping

Since launch in 2015 I have shipped to all corners of the world. I try to find the cheapest shipping options available and only charge for shipping what I pay myself (or less which is the standard). Rope is heavy and the shipping prices tend to increase the heavier the package is. Check shipping rates below for exact prices.

If you are located outside the EU and interested in a large order (7kgs or more) you can contact me to get a specific quota for cheapest shipping options possible to your location.

 

SHIPPING POLICY

Usually I ship five days a week and have 1-2 days processing time from when your order is placed to when it is shipped. However, Createaholic is a one woman show, and I just had a little baby boy (March 11th)! Therefore,  I will be shipping 1-2 times per week. My hope is that my wonderful customers will understand this! You can rest assured that if you place an order, I will do everything it takes (within reason) to make sure you receive it as fast as possible. I will put a note on the top of my page so that you will know when these changes are implemented.

Carriers

I use the following carriers to ship orders:

Within Sweden
- DHL and Postnord

Within the EU

- UPS
- FedEx
- Postnord Logistics (the Swedish Postal Service) for some orders under 2kgs. Once packages leaves Sweden they are handed over to your country's local Post Service.

International orders

- Postnord Logistics (the Swedish Postal Service). Once packages leaves Sweden they are handed over to your country's local Post Service. You will be able to use the tracking number I send you on your local Postal Service's website, unless the shipping option you chose specify that it is non-traceable.

Please understand that international orders can take time until they arrive. While they normally arrive within 6-7 working days, sometimes the local postal service in your country takes a bit longer to deliver the package.

- For some orders I also use FedEx and UPS. These orders always come with a tracking number.

Order Tracking

The vast majority of all orders come with a tracking number. Only orders that weigh very little will be shipped without a tracking number. You always have the option to choose a service which is traceable. See all the options for your particular country below. 

Purchase on site (Stockholm)

If you live in Stockholm or here on a visit, I am happy for you to come by and check out my supplies in person, in other words visit me at home in the south of Stockholm! Just contact me and we can try to find a good time that suits us both.

Once here, I accept payment via Swish, not cash. If you don't have Swish we will make a payment through the website. Unfortunately I can't take card payments anymore.

Back Orders

If an item goes on back order we will ship you the entire order once the item becomes available. 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you change your mind. 

Country/Region
Carrier
Order weight/cost
Cost in SEK

(check the current exchange rates to see the cost in your currency)

Sweden
*************
*************
*************
Postnord 0-0.25kg 40 SEK
DHL 0-0.5kg 70 SEK
DHL 0.5-25kg 80 SEK
DHL orders over 900:-  FREE
Close by EU:
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Belgium, Denmark, Finland, Germany, 
Netherlands, U.K., 
Ireland)
UPS, FedEx or Postnord
orders over 1600 SEK
FREE
Postnord Logistics (not traceable)
0kg–0.25kg
80 SEK
Postnord Logistics (not traceable)
0.25kg–0.5kg
98 SEK
Postnord Logistics (not traceable)
0.5kg–1kg
160 SEK
Postnord Logistics (not traceable)
1kg–2kg
195 SEK
UPS, FedEx or Postnord
0kg and up
200 SEK
EU countries:
*************
*************
*************
Austria, Croatia, 
Estonia, France, Greece, Italy, Latvia, Lithuania, Luxembourg, Poland, Portugal, Spain, Jersey
UPS, FedEx, Postnord or DHL
orders over 3000 SEK
FREE
Postnord Logistics (not traceable)
0kg–0.25kg
80 SEK
Postnord Logistics (not traceable)
0.25kg–0.5kg
98 SEK
Postnord Logistics (not traceable)
0.5kg–1kg
160 SEK
Postnord Logistics (not traceable)
1kg–2kg
195 SEK
UPS, FedEx, Postnord or DHL
0kg–4kg
230 SEK
UPS, FedEx, Postnord or DHL
4kg–25kg
300 SEK
EU countries:
*************
*************
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Bulgaria, Cyprus, Czech Republic, Hungary, Malta, Romania, Slovakia, Slovenia
Postnord Logistics (not traceable)
0kg–0.25kg
80 SEK
Postnord Logistics (not traceable)
0.25kg–0.5kg
98 SEK
Postnord, FedEx or UPS
0kg–1kg
150 SEK
Postnord, FedEx or UPS
1kg–2kg
200 SEK
Postnord, FedEx or UPS
2kg–3kg
351 SEK
Postnord, FedEx or UPS
3kg–4kg
387 SEK
Postnord, FedEx or UPS
4kg–5kg
430 SEK
Postnord, FedEx or UPS
5kg–6kg
460 SEK
Postnord, FedEx or UPS
6kg–7kg
500 SEK
Postnord, FedEx or UPS
7kg–8kg
540 SEK
Postnord, FedEx or UPS
8kg–9kg
570 SEK
Postnord, FedEx or UPS
9kg–10kg
610 SEK
Postnord, FedEx or UPS
10kg–11kg
640 SEK
Postnord, FedEx or UPS
11kg–12kg
680 SEK
Postnord, FedEx or UPS
12kg–13kg
720 SEK
Postnord, FedEx or UPS
13kg–14kg
750 SEK
Postnord, FedEx or UPS
14kg–15kg
790 SEK
Postnord, FedEx or UPS
15kg–16kg
830 SEK
Postnord, FedEx or UPS
16kg–17kg
860 SEK
Postnord, FedEx or UPS
17kg-18kg 900 SEK
Postnord, FedEx or UPS
18kg–19kg
930 SEK
Postnord, FedEx or UPS
19kg–20kg
1000 SEK
Postnord, FedEx or UPS
20kg–45kg
3000 SEK
Norway & Switzerland *************
*************
*************
Postnord Logistics (not traceable)
0kg–0.25kg
80 SEK
Postnord Logistics (not traceable)
0.25kg–0.5kg
98 SEK
Postnord, FedEx or UPS
0kg–1kg
150 SEK
Postnord, FedEx or UPS
1kg–2kg
200 SEK
Postnord, FedEx or UPS
2kg–3kg
355 SEK
Postnord, FedEx or UPS
3kg–4kg
390 SEK
Postnord, FedEx or UPS
4kg–5kg
430 SEK
Postnord, FedEx or UPS
5kg–6kg
460 SEK
Postnord, FedEx or UPS
6kg–7kg
500 SEK
Postnord, FedEx or UPS
7kg–8kg
540 SEK
Postnord, FedEx or UPS
8kg–9kg
570 SEK
Postnord, FedEx or UPS
9kg–10kg
605 SEK
Postnord, FedEx or UPS
10kg–11kg
640 SEK
Postnord, FedEx or UPS
11kg–12kg
680 SEK
Postnord, FedEx or UPS
12kg–13kg
715 SEK
Postnord, FedEx or UPS
13kg–14kg
750 SEK
Postnord, FedEx or UPS
14kg–15kg
785 SEK
Postnord, FedEx or UPS
15kg–16kg
839 SEK
Postnord, FedEx or UPS
16kg–17kg
860 SEK
Postnord, FedEx or UPS
17kg–18kg
900 SEK
Postnord, FedEx or UPS
18kg–19kg
930 SEK
Postnord, FedEx or UPS
19kg–20kg
970 SEK
Postnord, FedEx or UPS
20kg–50kg
3000 SEK
United States
*************
*************
*************
FedEx, UPS or Postnord
0 SEK and up 750 SEK
Postnord Logistics (not traceable)
0kg–0.25kg
80 SEK
Postnord Logistics (not traceable)
0.25kg–0.5kg
98 SEK
FedEx, UPS or PostNord
0kg–1kg
150 SEK
FedEx, UPS or PostNord
1kg–2kg
200 SEK
FedEx, UPS or PostNord
2kg–3kg
300 SEK
FedEx, UPS or PostNord
3kg–4kg
400 SEK
FedEx, UPS or PostNord
4kg–5kg
500 SEK
FedEx, UPS or PostNord
5kg–6kg
600 SEK
FedEx, UPS or PostNord
6kg–7kg
650 SEK
FedEx, UPS or PostNord
7kg–8kg
700 SEK
FedEx, UPS or PostNord
8kg–9kg
750 SEK
FedEx, UPS or PostNord
9kg–20kg
1065 SEK
Rest of the world
*************
*************
*************
FedEx, UPS or Postnord Logistics
0 SEK and up 800 SEK
Postnord Logistics (not traceable)
0kg–0.25kg
80 SEK
Postnord Logistics (not traceable)
0.25kg–0.5kg
98 SEK
Postnord, FedEx or UPS
0kg–2kg
200 SEK
Postnord, FedEx or UPS
2kg–3kg
450 SEK
Postnord, FedEx or UPS
3kg–4kg
500 SEK
Postnord, FedEx or UPS
4kg-5kg 550 SEK
Postnord, FedEx or UPS
5kg-6kg 600 SEK
Postnord, FedEx or UPS
6kg-7kg 650 SEK
Postnord, FedEx or UPS
7kg-8kg 700 SEK
Postnord, FedEx or UPS
8kg-9kg 750 SEK
Postnord, FedEx or UPS
9kg-10kg 800 SEK
Postnord, FedEx or UPS
10kg-11kg 850 SEK
Postnord, FedEx or UPS
11kg-12kg 900 SEK
Postnord, FedEx or UPS
12kg-13kg 950 SEK
Postnord, FedEx or UPS
13kg-14kg 1000 SEK
Postnord, FedEx or UPS
14kg-15kg 1050 SEK
Postnord, FedEx or UPS
15kg-16kg 1100 SEK
Postnord, FedEx or UPS
16kg-17kg 1150 SEK
Postnord, FedEx or UPS
17kg-18kg 1200 SEK
Postnord, FedEx or UPS
18kg-19kg 1250 SEK
Postnord, FedEx or UPS
19kg and up 4000 SEK